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#daddi s brain (2023-10-29 08:52:53)
12月16日下单,买了400块钱的书,2个订单,每200减10元。被分成了4个包裹。下单时,所有图书都显示购买地区有货,等到收货时,有一个包裹一直不发货。20号和客服沟通,客服说,有本书是从异地调书。问多久能到货,说尽快。尽快,尽快,尽快。还说我16号下订单,20号没到,这边觉得正常,那我买个plus干嘛???告诉我,所在区域缺货不是缺货,所在区域缺货也不提示,因为其他地方有货,调货时间正常!由于公司临近年底封账,和客服沟通,能不能先开发票,不行,不行,不行。最后想取消订单,提示涉及到优惠、分包等原因,不能取消订单,但是客服却能瞬时取消订单,客户却自己不行,不行,不行。最后取消订单,再重买图书,自己避开异地调货的雷区。的售后和客服,真心与~之间差着一万个~。
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