Shoes look good, just began to have problems, and the seller negotiated a solution for a pair of service attitude is also good?

Insole comfortable
Praise!
Very comfortable is a bit short
The shoes received very fast thanks to stores will come later.
The speed is very fast, the shoes are also very satisfied.
Shoes look good, just began to have problems, and the seller negotiated a solution for a pair of service attitude is also good?